New FAQ

How far in advance do I have to place my order?

You must place your order at least 24 hours in advance of when you want to start your cleanse.

Should I cleanse?

YES! Everyone should cleanse to feel the benefits of more energy and better digestion. Cleansing allows your body to rid itself of harmful toxins which are consumed every day. If you are experiencing headaches, blemishes, or body odour, among other things, your body is sending you a message. The body cannot rid itself of the toxins that have entered the bloodstream and are showing up in potentially harmful ways. Total Cleanse gives our bodies the opportunities to take a break from the daily hardship of digesting processed foods.

When should I drink my Juice?

Start each morning of the cleanse with a nice glass of plain or lemon water. Within the first hour or two of waking up you should drink your first juice. You should drink your juices every 2-3 hours apart and finish it within 20 minutes to preserve freshness.

What if I’m hungry?

Even though your calories are somewhat restricted on a juice cleanse, there are enough of them in your juices to get you through the day.  So we always suggest trying your best to stay away from solid foods. That being said, the first time you cleanse is definitely an adjustment for your body. So you if feel like you need to eat, “cheat” healthily. Ideally with fruit, vegetables and nuts that are already in the juice. Bananas make a great cheat, as do steel cut oats. Listen to your body. A cleanse shouldn’t be a miserable experience, so if you need something, eat something. Just  try your best to stick to clean, green and raw. Don’t even think about hitting that McDonalds drive-thru!

I’m using my juice as a supplement and need to eat; what can I eat?

We suggest that you follow the sample menu of your Total Cleanse Guide that is emailed to you prior to the start of your cleanse. This includes eating fruits, vegetables, nuts and seeds. You should avoid dairy, meat, processed foods and refined sugars.

Can I add sugar substitutes to my water or juices?

If you must sweeten your juice, stick to a high grade organic maple syrup. Total Cleanse is all about limiting harmful refined sugars.

What order should I drink my juices in?

Drink your juice in its numbered ordered. For example on Day One drink bottles 1 through 6 and do the same for the duration of your cleanse. The order in which you consume your juices directly effects how you absorb the nutrients.

Can I drink coffee, alcohol or smoke?

Coffee and alcohol are diuretics which means they may dehydrate you and they can also interfere with the absorption of certain key nutrients required for your cleanse. We all know how terrible cigarettes are for you so why not use your cleanse as an opportunity to try and quit or at least cut down for the duration of your cleanse.

Should I be drinking water while on Total Cleanse?

YES! Water is an essential part of any diet. Other beverages such as coffee, pop, and alcohol can actually dehydrate the body. Water has been proven to clear skin, improve mental alertness, and help remove toxins from the body. The Total Cleanse is the perfect time to start adding more water to your daily diet. Herbal tea is also allowed.

I’ve completed the first day and feel good, should I stay on for longer?

YES! The longer you stay on the cleanse, the more toxins will be removed from your body as well as start to rebuild and heal your immune system. To extend, please call or email us at least 24 hours in advance of your last day.

Can I cleanse if I’m pregnant or breastfeeding?

You can but you will have to supplement with additional calories. You do not want to limit your calories when you are pregnant or breastfeeding because your baby is relying on you for nourishment. Because Total Cleanse provides you with a below average amount of calories you will have to supplement your cleanse with additional foods like fruits, vegetables and proteins. You should still try to omit dairy and meat from your diet while you are cleansing.

Is Total Cleanse safe for Children?

Children should not use the cleanse the same way that adults do – they can add it as a supplement to a healthy diet. The juices are excellent alternatives to juice boxes and cashew milk is a wonderful alternative to milk. However, children’s calories should never be restricted if they are to reach their optimal peak growth and all nutrients are important.

Will I lose Weight?

Weight loss is a possible outcome but not the goal of Total Cleanse. This is a cleanse designed to give your body a break and to eliminate harmful toxins. Total Cleanse aims to put you on track to leading a much healthier life.

Can I cleanse if I have diabetes?

Check with your doctor first as some of our juices contain higher amounts of sugar which may be too much for you to consume at one time.

Can I cleanse if I’m on Medications?

You should be able to but we always recommend checking with your doctor first.

Should I stop taking my vitamin supplements?

If you take your multi-vitamin or B-12 supplement on a regular basis then you don’t need to stop. However, you don’t need to add any supplements if it’s not something that you have been taking regularly.

Can I do the cleanse if I am a Vegetarian?

YES! There are no animal by-products in our juice.

I don’t want to start my cleanse on the scheduled delivery day, can I start a day late? How long will my juice last?

You can start your cleanse a day late as your juice will stay fresh for 4 days. However, know that our delivery days do not change so it is important that you consume your juice within 4 days.

Why does your juice only last for 4 days?

Our juice is 100% fresh and unpasteurized with no added chemicals or additives so it cannot last forever like most pasteurized products.

How do you make your juice?

We use a hydraulic press to produce our juice. The benefit of using a hydraulic juice press is that it extracts a much high concentration of vitamins and minerals than the more common centrifugal juicer. A centrifugal juicer, juices at a high heat which introduces air into the juice thereby reducing the shelf life and killing a lot of the key nutrients. A hydraulic press, first cuts and grinds the produce before putting it through the press to extract the juice. Less oxygen is entered into the juice which means you’re drinking a much more nutritionally dense juice.

Is the juice organic?

We are committed to using the freshest produce. Because of the unpredictable variability in organic produce we found that it was difficult to keep our product consistent. To keep our juice tasting just the way our customers love it, bottle after bottle, we must keep everything as consistent as possible; that starts with getting our produce from the most dependable sources. We source from a high quality local produce supplier that we have found to be the most reliable in the high quantities we require. Before our produce even gets close to our juicers we thoroughly wash everything with an organic fruit and vegetable wash.

Why don’t you use glass bottles?

Our PBA-free, PET plastic bottles offer a better environmental footprint than glass bottles by using less energy, generating less solid waste, and creating significantly fewer greenhouse gases. Our bottles do not leach and are considered one of the safest single-use plastic choices on the market. When you`re done drinking your delicious juice, simply recycle the empty bottle. 

How often do you suggest I cleanse and when’s the best time to do it?

We suggest that you cleanse seasonally or no less than 4 times a year but ideally you should cleanse for 3-days once a month. This will ensure that each month, your body has a good rest and a chance to recover. Cleansing before and after a holiday, long-weekend, vacation or when you’re feeling tired, depressed, constipated and sick (yuck!) is also a good excuse to cleanse as it will strengthen your immune system and keep you on track.

An emergency came up and I have to leave town, can I cancel?

We can delay your program if you contact us two-days in advance before the cut-off times. We do not issue refunds. Produce is ordered specially for you so if you call to delay after the cut-off times we will not be able to stop your cleanse.